Testimonials from Satisfied East and Emerald Clients

At East and Emerald, we provide 5 star service to our Buyers and Sellers:

Five Star Service

"We were fortunate to have been referred to Holly from trusted friends and she did not disappoint. Holly went the extra mile to take us in and out of countless homes over several months, explaining to us the trade-offs between different properties. It is clear she loves her work. Holly earned our trust and gratitude. We highly recommend her." -

- Truell Family

Five Star Service

"Heidi gives crisp honest answers to all questions. I felt that she always kept our best interest in mind when it came to our home being a long term investment."

- K. Mitsuhiro

Five Star Service

"Neelam helped me and my wife through our entire buying process. We are first time home buyers and she was a true professional and very patient. She was able to secure our home at the price we wanted. I would recommend her to all of our friends for their real estate needs."

- Mohit

 

Five Star Service
"I was referred to Lia from friends. They were very satisfied with Lia's service and introduced us. Our deal is very happy, because she is a patient, responsible broker.  In the purchase process we encountered some troublesome questions, she is very patient to help us resolve, answer questions, but she also help us to strive for benefits beyond our expectations. Really appreciate Lia.  If you want to buy and sell your homes, I strongly recommend Lia, she will not let you down.  我是通过买到房子的朋友认识丽雅的,他们很满意丽雅的服务就介绍给我们。我们的交易非常愉快,因为她是一位有耐心,很尽责的经纪人!在购买的过程中遇到一些麻烦的问题,她都很耐心的为我们一一解答,有问必答,而且她还帮我们争取到的利益超出了我们的期望。真的非常感谢丽雅,如果你想买卖房屋,我极力推荐丽雅,她一定不会让你失望"

Five Star Service

"Holly helped us to sell our home. From the beginning of the process she was so awesome. Very knowledgeable about the current market, how to best prepare our house to sell, what we should expect and how the process would flow for us!!! I would totally recommend her services.  She was  always ready to help with everything we needed and always available when we needed her or had questions.  We got multiple offers and sold for 110%, a record price in the neighborhood thanks to Holly. Highly Recommend."

- Bianca B. 

Five Star Service

"First time buyer here - Neelam did a tremendous job of getting us our dream house. She has been easy to work with, perceptive, almost always available to answer our silly questions. In the midst of this insanely difficult housing market for buyers, Neelam did a great work in getting my family the  house we'd been looking for so long. This house required additional paper work that agents of competing buyers have overlooked. She went over and above to win this offer. We bought the first house we toured with Neelam and couldn't have been more satisfied with the process. We highly recommend her."

- Rajiv V.

Five Star Service
"Lia is approachable and customer-friendly, we will be very patient to help you find the ideal property according to the actual requirements you need as buyer. Lia is one of the best five-star gold agent in Seattle in our circle of friends, and earned our trust and recommendation. 平易近人,客人至上,会按客人的实际需求,非常有耐性地协助客人找到理想的房产,是我们朋友圈中西雅图极佳的五粒星金牌经纪代理人之一,值得我们的信赖和推荐"

 

Five Star Service

"As a first time buyer, everything about the process of buying a home was new. Neelam took time to explain everything and she was there with us through each step of buying our dream home. She is very determined to do things the right way. For such a short experience in this field, she does an  amazing job. I can say that she is not pushy but when she gets going, she doesn’t leave any stone unturned in her way. Neelam is very persuasive and gets things done tenaciously. We turned to her when we were confused about certain procedures and she would help us by answering or by connecting us with a knowledgeable person. Altogether we had a hassle-free and pleasant experience having Neelam as our agent"

- Pritha R.

Five Star Service

I found Jerri to be incredibly helpful and knowledgable... She is a first rate agent and I would not hesitate to do business with her again."

- Sarah S.

Five Star Service

"Holly help us many time buy and sell home and investment in Bellevue area over 4 million in sale total. When we are international she works late hours for us and always reliable and top expert for us. Holly, thank you for continuous attention."

- Won Sup L.

Five Star Service

"Holly surprised us with always offering us guidance and advice during an incredibly stressful market. If you are looking for a Realtor that is the whole package, she doesn't miss a beat."

- Zach S

Five Star Service

"As an investor you want a realtor that stands out from the rest, someone that has the passion for their work and is always willing to go the extra mile, someone that has ethics and values in a field where most people have exhausted these and someone that sees your benefit before theirs. Veronica  Rodriguez has met and exceeded these expectations and I am certain that if you give her a chance she won't let you down, she has been a great realtor and friend to me. Thank You Veronica."

- Heis Construction

Five Star Service

"Heidi and the team provides the highest level of professionalism and customer service I have ever experienced with a Realtor. She found us the perfect home for our family and listed and sold our property!"

- Shaun K.

 

Five Star Service

"We knew she was very busy but always made us feel like we were her top clients. You can tell Holly loves her job and  she made the process of buying our first home together exciting and fun."

- Nicolette S.

Five Star Service

"Holly -She knows the area, she knows the business, she knows the people in the business and is well liked by probably everyone... She has all the advantages you need to buy/sell a home in this crazy market today. She was very patient and we never felt rushed or pushed into any decision."

- Eirikur H.

Five Star Service

"Veronica was very knowledgeable in helping us find a location that matched our budget. It was a very quick process and she really helped us find a loan company that knew what they were doing. She kept us informed every step of the way and I'm quite impressed with how fast and smoothly things went. From  contacting us right away with documents to sign, to letting us know of changes and updating us quick. Veronica was quick to respond to any questions we had and she really helped negotiate a great deal. We are thankful for her hard work and would recommend her 100%"

- Katia & Armando B.

 

Five Star Service

"We got  the house we wanted and only had to make an offer on one house (I’ve heard people have spent months searching and made offers on many houses before being able to buy)!! I highly recommend Holly to anyone who is trying to buy in this sellers market. It doesn't hurt that she is super nice and fun too. Holly was great! "

- Lára P.

Five Star Service

"Holly has worked for me on several transactions and on each she was well prepared, had market relevant data and successfully secured the property which I sought.  She negotiated the transaction to a successful conclusion.  Holly is a professional and is thorough in her work. She has earned my recommendation."

- Mike K.

Five Star Service

"Holly is absolutely amazing at her job. She stuck with us for over six months. We changed our minds a dozen times but she was right there to accommodate us. She was very knowledgeable and patient. She was also extremely fast at getting us in to see homes, finding out information for us and closing the deal. We actually closed early because of Holly and her team. Very impressed. We will definitely be contacting Holly for a round two."

- Jennifer & Mike

Five Star Service

"Holly was an enormous help to my husband and I while recently purchasing our (Seattle) home. Whenever we had any question or concern about the process, at any time of the day, she was there for us immediately with answers. Although we won't be moving for quite some time, I would certainly work with  Holly Gray again in the future and would recommend her to others looking for an honest and dedicated Realtor."

- Ellie (& Chad) S.

Five Star Service

"When I relocated from out of state. I was very specific in my requirements and trying to execute everything from out of state -  Holly went above and beyond to help me find the ideal home for my family. From the minute I engaged her to beyond our move-in date, Holly was most helpful and readily available, even checking in on us after our move to make sure our transition went well. I hope to work with Holly again in the future."

- Antoni K .

Five Star Service

Lia is very passionate and responsible. Because we do not living in Seattle, she has helped by taking photo & video, gave us an analysis of the pros & cons of the house and did impressive work. We wished to purchase a small house, unexpectedly Lia to help us to negotiate for 20k concessions. If you also need a broker, I recommend Lia to be your agent. 

很热情及负责任,因为人不在西雅图,她去帮看了不少房子,拍了很多照片还有录像,给我们分析房子的优缺点,非常尽心尽力。我们看上了这套小房子要价25万,出乎意料Lia帮我们去谈判争取到2万的优惠。如果你也需要经纪人,我推荐尽心尽责为客户着想的

 

Five Star Service

"Holly - I want to sincerely thank you for a job well done {selling our home}. I was impressed from the start with your professionalism and knowledge. As a former real estate agent and now a real estate attorney, I have worked with a lot of agents. I can say without reservation that you exceeded my every expectation."

- Michael W.

Five Star Service

"It was a great experience working with Heidi and her team. Heidi was very professional, caring and proficient. She did such a great job helping us get our home in a short amount of time, and also she recommended a great mortgage broker to help us through the process. Everything went smoothly for them. When we'll have the chance, we would recommend Heidi and her perfect team to everyone."

- M. Kosh

Five Star Service
" Lia, Long story short: a deserved broker! ! Dedication! Sincere and patient! Takes the trouble to assure the two sides finally reach a satisfactory result.  After the transaction I also trouble her a variety of additional matters. She is very busy but is also responsive! We are very lucky chose Lia's team! 

长话短说:一位值得您拥有的经纪人!!敬业!诚恳耐心!不厌其烦!最终达成了双方满意的结果!成交以后本人也是各种私事麻烦她。百忙之中也是有求必应!非常幸运选择了lia团队!

 

Five Star Service

""Heidi and the entire team was extremely patient, responsive and available throughout the entire process. We are very pleased with the her tools and support received. She is ideal for those who want to do the upfront scouting and have a full support team to get to the finish line."

- Lindsay C.

Five Star Service

"Heidi has been a pleasure to work with and I have bought and sold multiple properties with her over the past decade. She is always available and an expert negotiator."

- Jon S.

Five Star Service

Veronica Rodriguez did a wonderful job helping us find our new home. All the way from receiving our requirements to closing the contract, she was very professional, courteous and performed every task with excellence. We highly recommend her services. Her patience and flexibility to match our hectic schedule and was greatly appreciated.

- Vazjier R. 

Five Star Service

Lia has always been very helpful. My husband and I needed to buy a house, had asked several banks that turned us know, Lia knew to help us connect with a lender and  with her assistance we were fortunate that we got the loan and bought the house of our choice. We are really satisfied with her service. We introduced her to our friends and soon after they bought the ideal house. Everyone was very happy! Lia is a trusted friend and agent. 

 Lia一直很热心帮助身边朋友。她和我先生以前是她在银行工作期间认识的,那时她听说我们的车贷利率没有找到一个性价比高的金融机构,很热心为我们推荐了一家很优惠的银行,让我们节约了不少不必要的花费。后来Lia辞退银行的工作后,做了一名专职敬业地产经纪人。碰巧我们买房,曾经问了几家银行都贷不了款,Lia知道后就帮我们联系了她认识的Loan officer。在Lia这个天使帮助下很幸运,我们贷到款也买到了心仪的房子。我们真的非常满意她的服务,把她介绍给身边一位要买房的朋友,没过多久他们家也买到了理想的房子,很开心!Lia是值得托付的朋友。

 

Five Star Service

Veronica es una persona responsable siempre contesta las llamadas o mensages de texto y nunca se molesta y esta siempre atenta a nuestras necesidades. Ademas es muy profecional en su trabajo esta siempre informandote de los cambios que estan pasando en la venta de casas.

-Marisol H

Five Star Service

Veronica is absolutely wonderful! She really listened to what we were looking for in a home and was honest with us about our expectations and whether or not a home was a good fit for us based on our needs and plans for the future. The weekly e-mail she sent us with recent listings that met our  requirements and "wants" showed us that she had really understood what we were looking for. She was very responsive when we had a question, concern or wanted to see a house, we never went more than a day or two between finding a house online that we liked and Veronica making an appointment to show us the house. We were first time home buyers so we had A LOT of questions and felt hesitant to start placing offers, Veronica was always very patient with us and made us feel so much more comfortable about the process. She goes above and beyond to find out everything she can about a property before you place an offer, which definitely made us feel much more at ease in deciding whether or not to place an offer on a house. She comes highly recommended. 

- Jordan M.

Five Star Service

"This is the second transaction that we worked with Lia. Because of her excellent negotiation skills, her sincerity, her patience, but also because of her professional, we choose her again. This time she helped us win among the many competitors to got our favorite house, we are really happy! In addition, Lia and her team also helped with the rental management of the house. It really made us feel very satisfied and relieved! Thank you very much Lia ! Liya is really a trustworthy and trusted broker. 这次是我们委托丽雅帮忙买的第二套房。因为她出色的谈判技巧、她的真诚、她的耐心,更因为她的专业,让我们再次选择了她。此次她帮我们在众多竞争者中胜出,拿到了心仪的房子,我们真的很开心!另外丽雅及其团队还帮忙进行房子的出租管理,这套房子在成交3天后就租出去了,而且还租了$4500美元一个月,真的让我们感到非常满意和省心!非常感谢丽雅!丽雅真的是值得信赖和托付的经纪人"

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